DoubleTree Suites Houston Galleria

ADA Statement

At DoubleTree Suites Houston Galleria, it’s important to us that our website is accessible and easy to use for all persons with disabilities. When creating our website, our development team used software tools to identify web accessibility standards as outlined by the World Wide Web Consortium's Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA).

 

Accessibility Statement

We are currently undertaking efforts to enhance the accessibility and usability of our website, using the WCAG standards and guidelines. If you are using screen reader software and are having trouble accessing the information and/or functionality of the website, please contact us at accessibility@hotelwebmaster.net so that we can provide appropriate auxiliary aids and services.

Our hotel is committed to making our facilities, amenities and services accessible to guests with disabilities. Below is a description of many of the accessible features of the hotel in its public and guest room spaces.
              
If you need any assistance or have any questions about accessibility features of the hotel, or if you need assistance with reserving a room, please call or email accessibility@hotelwebmaster.net 

Public Areas

Accessible public entrance
Accessible route from accessible public entrance to registration area
Accessible route from accessible public entrance to accessible guestrooms
Accessible route from hotel’s accessible public entrance to restaurant
Accessible route from hotel’s accessible public entrance to the meeting room/ballroom area
Accessible route from hotel’s accessible public entrance to the swimming pool
Accessible route from hotel’s accessible public entrance to business center
Accessible route from hotel’s accessible public entrance to fitness center
Accessible registration desk
Accessible public restrooms
Accessible parking spaces for cars in self-parking facility
Accessible parking spaces for vans in self-parking facility
Accessible restaurant
Accessible fitness center
Accessible swimming pool
Accessible guest rooms with mobility features have doorways that provide 32” of clear width
Hotel’s valet parking accepts vehicles specially outfitted for wheelchair users.  
Accessible guest transportation
Hotel has a TTY for guest use
Hotel provides assistive listening devices for meetings upon request
Guest room televisions have closed captioning or closed captioning decoders provided


Guest rooms


Toilet with grab bars
Roll in Shower
3X3 Transfer Shower
Tub with grab bars
Visual Alarms
Visual doorbell or door knock indicator
Phone with flashing light when ringing
Outlet within 4 feet of phone

 
While the industry is not operating from approved, regulated legislation, DoubleTree Suites Houston Galleria is committed to our good faith effort to follow the guidelines available. If you have questions, concerns or have discovered an accessibility issue on our site, please contact us by emailing to jficalora@dtsuites.com. Be sure to include specifics and any page where an issue has occurred. We will make every reasonable effort to make the page accessible for you.
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